Support

Start with the frequently asked questions below.

Frequently asked questions

How do I invite my family?

Go to Settings › Family, create an invite code and share it. The other person enters the code in the app or opens the invite link. The free plan covers 2 caregivers plus 1 sitter.

My logs are missing on another device.

First check that you are signed in with an account that joined the same baby. Entries made offline are queued locally and sync automatically once the network is back.

Why can’t I see logs older than 30 days?

The free plan shows the last 30 days. Nothing is deleted — subscribing to Pro brings back the full history and the statistics that go with it.

How accurate are the predictions?

They are statistical estimates from your recent logs, not medical advice. Accuracy improves as logs build up; with little data Baby Flow falls back to age-based defaults.

How do I cancel my subscription?

On iOS: Settings › Apple Account › Subscriptions. On Android: Play Store › Subscriptions. Pro stays active until the end of the period you already paid for.

How do I delete my account and data?

In the app go to Settings › Account › Delete account. If you cannot open the app, use the email process described on the account deletion page.